School & Institutional Terms of Service

Terms governing school and institutional use of the Sukrat platform

Last Updated: June 1, 2026

Effective Date: June 1, 2026

These School and Institutional Terms (“Institutional Terms”) govern the relationship between Sukrat AI (“Sukrat,” “we,” “us,” or “our”) and schools, colleges, universities, tutoring centers, and other educational institutions (“School,” “you”) that access the Sukrat platform for institutional use.

These Institutional Terms supplement the Terms of Service. Where there is a conflict between these Institutional Terms and the general Terms of Service, these Institutional Terms govern for institutional accounts.

By signing a Sukrat school agreement, purchase order, or letter of intent — or by activating an institutional account — you accept these Institutional Terms on behalf of your institution.

Questions? Contact us at legal@sukrat.ai.

1. Scope

These Institutional Terms apply to:

  • Pilot agreements and memoranda of understanding (MoUs) between your school and Sukrat
  • Paid school subscriptions
  • Free evaluation or trial access granted to an institution
  • Any access to Sukrat where student accounts are provisioned under or managed by a school account

2. School's Authority and Representations

By accepting these Institutional Terms, the person signing or activating the account represents that they:

  • Have authority to enter into a binding agreement on behalf of the institution
  • Are authorized to grant Sukrat access to student data under applicable law and school policy
  • Have implemented, or will implement before deploying Sukrat to students, any required parental consents for students under 13
  • Have reviewed these Institutional Terms and the Privacy Policy and are satisfied they are compatible with the school's obligations to students, parents, and regulators

3. Student Accounts and Data

3.1 School as Data Controller

In jurisdictions where applicable data protection law distinguishes between controllers and processors, the School generally acts as the data controller with respect to Student Data, and Sukrat acts as a processor or service provider, processing Student Data only for the Authorized Purpose described in the Data Processing Agreement (DPA).

For US-based schools subject to FERPA, Sukrat's data architecture is designed to support operation as a school official with a legitimate educational interest. The school's data processing agreement with Sukrat will include the appropriate FERPA-specific language, to be reviewed and finalized with counsel before any US school contract is executed.

3.2 Data Processing Agreement

All institutional deployments are subject to Sukrat's Data Processing Agreement, which governs how Sukrat collects, stores, processes, and deletes Student Data. A copy of the DPA template is available on request at legal@sukrat.ai. For school pilot agreements, the DPA is incorporated by reference.

3.3 Authorized Purpose

Sukrat may process Student Data solely to:

  • Provide the intelligent tutoring, adaptive assessment, mastery modeling, and curriculum practice services contracted by the School
  • Generate teacher and administrator dashboards scoped to the School's own students
  • Provide product support and security for the institutional deployment
  • Process billing and account management

Sukrat will not use Student Data for advertising, behavioral profiling, AI model training, or any purpose outside the above.

3.4 Student Privacy Commitments

  • No student personally identifiable information (name, email, school affiliation) is included in prompts sent to external AI providers
  • Student data is isolated per school tenant using row-level security; no school can access another school's student data
  • Session transcripts are deleted 90 days after session
  • All student data is encrypted at rest and in transit
  • Breach notification to the School within 72 hours of confirming a security incident affecting Student Data
  • Full data inventory and sub-processor list available in the Privacy Policy

4. School's Responsibilities

The School agrees to:

  • Provide Sukrat with accurate institutional and student roster information necessary to provision accounts
  • Inform enrolled students of Sukrat's Privacy Policy, Terms of Service, and Acceptable Use Policy before granting them access
  • Obtain any required parental consents for students under 13 prior to enrollment
  • Supervise student use of the platform in accordance with the school's academic integrity and technology-use policies
  • Promptly notify Sukrat at legal@sukrat.ai of any suspected security incident, data breach, or policy violation involving the school's Sukrat deployment
  • Not re-sell, sublicense, or grant access to Sukrat to third parties not covered by the school agreement

5. Pilot Agreements and Free Access

Where Sukrat grants a school free pilot access (including under an MoU), the following applies:

  • Pilot access is for the duration and scope specified in the pilot agreement
  • The School may not charge students for access to Sukrat features during a no-cost pilot period without written authorization from Sukrat
  • Sukrat may terminate a pilot at any time with reasonable notice if the pilot is not progressing toward a commercial agreement or if the School is in breach of these terms
  • Student data generated during the pilot is subject to the same privacy and security commitments as paid deployments

6. Curriculum Materials Uploaded by the School

Schools may provide curriculum materials — including syllabi, school notes, or customized question banks — to configure Sukrat for their students. By uploading such materials, the School represents that:

  • The School has the right to provide those materials to Sukrat for the school-specific deployment
  • The materials do not infringe the intellectual property rights of exam boards (CAIE, IBO) or any other third party
  • The School accepts responsibility for ensuring that any third-party materials provided are used in compliance with applicable IP rights

Sukrat will use school-provided materials only for the school's own deployment and will not incorporate them into the general product corpus or share them with other schools without written permission.

7. Fees and Payment

7.1 Pricing

Institutional pricing is as agreed in the school's signed agreement or purchase order. Current indicative pricing is available at sukrat.ai/pricing. All fees are quoted in USD unless otherwise stated.

7.2 Billing

Institutional subscriptions are billed annually in advance unless an alternative payment schedule is agreed in writing. Invoices are issued to the billing contact named in the school agreement.

7.3 Service Availability

Sukrat targets 99.5% monthly uptime for the core tutoring platform, excluding scheduled maintenance windows. Scheduled maintenance will be communicated with at least 24 hours' advance notice where possible. In the event of a significant unplanned outage affecting school access for more than 72 consecutive hours during the school's active term, Sukrat will provide a pro-rated service credit for the affected period. Sukrat's uptime depends in part on third-party infrastructure providers (Supabase, DigitalOcean, Vercel) and AI providers; outages caused entirely by those providers are subject to the Force Majeure provision below.

7.4 Non-Payment

If an invoice remains unpaid 30 days after the due date, Sukrat may suspend the school's access until payment is received. Sukrat will provide written notice before suspension.

7.5 Taxes

Fees are exclusive of applicable taxes (VAT, GST, withholding tax, or equivalent). The School is responsible for any applicable taxes in its jurisdiction.

8. Intellectual Property

Sukrat retains all rights in the platform, AI systems, mastery algorithms, curriculum knowledge graph, question corpus, and generated content. The School receives a limited, non-exclusive, non-transferable license to access and use the platform for the School's own educational purposes during the term of the agreement.

The School retains all rights in school-provided materials. Nothing in these terms transfers IP ownership of school materials to Sukrat.

9. Confidentiality

Each party agrees to keep the other's confidential information (including pricing, student data, platform architecture, and contractual terms) confidential and to use it only for the purposes of the school agreement. This obligation survives termination.

10. Limitation of Liability

Sukrat's total liability to the School for any claim arising from the institutional agreement is limited to the fees paid by the School to Sukrat in the 12 months preceding the claim.

Sukrat is not liable for indirect, consequential, or special damages, including loss of data (beyond the obligations in the DPA), reputational harm, or disruption to the school's academic program.

These limits do not apply to liability arising from Sukrat's breach of its Student Data obligations under the DPA, to the extent required by applicable law.

11. Term and Termination

11.1 Term

The agreement begins on the start date specified in the school agreement and continues for the subscription period (typically one academic year), renewing automatically unless either party provides written notice of non-renewal at least 60 days before the end of the current term.

11.2 Termination for Cause

Either party may terminate the agreement immediately on written notice if the other party:

  • Commits a material breach and fails to remedy it within 14 days of written notice
  • Becomes insolvent, enters administration, or ceases operations
  • Is found to have breached its Student Data obligations in a way that causes material harm to students

11.3 Effect of Termination

On termination:

  • Sukrat will export available Student Data in a machine-readable format on request within 30 days
  • Sukrat will delete Student Data within 30 days of termination unless a longer period is required by law
  • School-provided materials will be deleted or returned within 30 days on request
  • All licenses granted to the School under these terms will end immediately

12. Force Majeure

Neither party is liable for any delay or failure to perform its obligations under these Institutional Terms caused by circumstances beyond its reasonable control, including third-party AI provider outages, cloud infrastructure failures, internet disruptions, natural disasters, acts of government, pandemics, or other events that could not reasonably have been foreseen or prevented. The affected party must notify the other as soon as practicable and make reasonable efforts to resume performance. If a force majeure event prevents Sukrat from providing the core tutoring service for more than 30 consecutive days, the School may terminate the agreement and receive a pro-rated refund for the unused prepaid period.

13. Governing Law

These Institutional Terms are governed by the laws of the State of Delaware, without regard to conflict-of- law principles. Schools in jurisdictions with mandatory local governing law may negotiate a jurisdiction-specific addendum.

14. Changes to These Terms

Sukrat may update these Institutional Terms. For existing school agreements, material changes will be communicated at least 30 days before taking effect. If a school does not accept the updated terms, it may terminate the agreement before the changes take effect and receive a pro-rated refund for the unused portion of any prepaid period.

15. Contact

Sukrat AI
Email: legal@sukrat.ai

For school agreement inquiries, pilot requests, or DPA copies: legal@sukrat.ai

Last Modified: June 1, 2026

Policy Version: 1.0