Terms of Service

Our terms and conditions

Last Updated: June 1, 2026

Effective Date: June 1, 2026

Version: 1.2

These Terms of Service (“Terms”) are a legal agreement between you and Sukrat AI (“Sukrat,” “we,” “us,” or “our”), a Delaware corporation. By creating an account or using the Sukrat platform at sukrat.ai, you agree to these Terms.

If you are using Sukrat through a school or institutional subscription, your school's agreement with Sukrat also applies. In the event of a conflict, the institutional agreement governs for school-enrolled users.

Questions? Contact us at legal@sukrat.ai.

1. What Sukrat Is

Sukrat is a Complete Intelligent Tutoring System (ITS) — an AI-powered educational platform that personalizes learning for students preparing for Cambridge O/A Level and IB Diploma examinations. The platform:

  • Diagnoses knowledge gaps through adaptive assessments
  • Prioritizes the topics with the highest impact on your results
  • Generates calibrated practice content personalized to your mastery level
  • Adapts continuously as your knowledge improves

Sukrat is designed to accelerate exam preparation and deepen understanding. It is not a grade guarantee, exam replacement, or substitute for your school's instruction.

2. Eligibility

  • Sukrat's services are intended for users aged 13 and older. Our core target age range is 15–19 (Cambridge O/A Level and IB Diploma students).
  • If you are under 13, you must not create an account without a parent or guardian's consent. We are implementing an age verification step in the sign-up flow.
  • Users under 18 should have parental or guardian awareness of their use.
  • If you are a school signing up on behalf of students, you represent that you have authority to enter these Terms and that you will obtain any required parental consents for students under 13.

We reserve the right to suspend or delete accounts that do not meet eligibility requirements.

3. Accounts

  • You must provide accurate information when creating your account
  • You are responsible for maintaining the security of your password and account
  • You must not share your account credentials with others
  • You must notify us immediately if you become aware of unauthorized access to your account at legal@sukrat.ai
  • One account per person; multiple accounts are not permitted without written authorization from Sukrat

4. Subscriptions and Payment

4.1 Subscription Plans

Sukrat offers student subscriptions billed monthly or annually. Current pricing is listed at sukrat.ai/pricing. School and institutional subscriptions are governed by a separate institutional agreement.

4.2 Billing

  • Subscriptions are billed in advance and renew automatically unless cancelled
  • You authorize Sukrat (via Stripe, our payment processor) to charge your payment method at the start of each billing period
  • All prices are in USD unless otherwise stated at checkout

4.3 Cancellation

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of the current billing period; you retain access until then
  • Cancellation does not entitle you to a refund for the current period unless required by applicable law

4.4 Refunds

Sukrat does not offer refunds except where required by law or at our sole discretion in exceptional circumstances. See our Refund Policy for full details on eligibility, timelines, and how to request a refund. If you believe you have been charged in error, contact legal@sukrat.ai within 30 days of the charge.

4.5 Price Changes

We may change subscription prices with at least 30 days' notice to your registered email. Continued use after the price change takes effect constitutes acceptance.

5. AI-Generated Content

Sukrat uses artificial intelligence to generate tutoring content, practice questions, explanations, and feedback. You acknowledge that:

  • AI content may be inaccurate, incomplete, or incorrect. Always verify important information, especially factual claims, calculations, and exam-specific details, against official exam board materials and your teacher's guidance.
  • Sukrat does not guarantee academic results or grades. The platform is a learning tool; outcomes depend on your effort, time invested, and preparation strategy.
  • AI explanations are for learning support. They are not a substitute for official mark schemes, examiner reports, or teacher feedback.
  • We continuously improve accuracy. If you encounter content that appears incorrect, please report it through the platform feedback tool.

6. Acceptable Use

You agree to use Sukrat only for lawful personal educational purposes. You must not:

  • Use Sukrat to cheat, plagiarize, or violate your school's academic integrity policies
  • Attempt to access, scrape, reverse-engineer, or extract Sukrat's AI models, mastery algorithms, question corpus, or proprietary systems
  • Share, sell, or redistribute Sukrat's generated content, question banks, or practice materials
  • Use automated scripts, bots, or crawlers to access the platform without written permission
  • Upload or submit content that is unlawful, harmful, defamatory, or infringes a third party's intellectual property rights
  • Attempt to circumvent security measures, access controls, or authentication systems
  • Impersonate another user, school, or Sukrat employee
  • Use the platform to harass, threaten, or harm any other user

Violation of these rules may result in immediate account suspension or termination.

7. Intellectual Property

7.1 Sukrat's IP

All content on the platform — including the AI system, mastery graph technology, question corpus, curriculum knowledge graph, practice content, UI, and branding — is owned by or licensed to Sukrat AI Inc. You may not copy, reproduce, distribute, or create derivative works from Sukrat's proprietary content without written permission.

7.2 Your Content

If you submit feedback, feature requests, or other content to Sukrat, you grant us a worldwide, royalty-free license to use that content to improve our services. You retain ownership of any original work you create.

7.3 Exam Board Materials

Sukrat's corpus includes publicly available past exam questions, mark schemes, and examiner reports from Cambridge Assessment International Education (CAIE) and the International Baccalaureate Organization (IBO). These materials remain the intellectual property of their respective exam boards. Sukrat works to ensure its use of publicly available examination materials complies with applicable intellectual property law and the terms of use of each examination board. If you are a representative of an examination board with questions about our use of materials, please contact legal@sukrat.ai.

8. Privacy

Your use of Sukrat is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Sukrat, you consent to the data practices described in the Privacy Policy.

9. Disclaimer of Warranties

To the maximum extent permitted by applicable consumer protection law, Sukrat is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • The platform will be uninterrupted, error-free, or available at any particular time
  • AI-generated content will be accurate, complete, or current
  • Use of the platform will improve your academic performance or exam results
  • The platform will meet your specific requirements

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Sukrat's total liability to you for any claim arising from your use of the platform is limited to the amount you paid to Sukrat in the 12 months preceding the claim
  • Sukrat is not liable for indirect, incidental, special, consequential, or punitive damages, including lost data, lost profits, or business interruption, even if advised of the possibility of such damages
  • These limitations apply regardless of the theory of liability (contract, tort, statute, or otherwise)

Some jurisdictions do not allow certain liability exclusions. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless Sukrat AI Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third party's rights
  • Content you submit to the platform

12. Termination

12.1 By You

You may stop using Sukrat and delete your account at any time through account settings.

12.2 By Sukrat

We may suspend or terminate your account if you violate these Terms, engage in prohibited activities, or for any reason with reasonable notice. For paid subscribers, we will provide a pro-rated refund for unused days in the current billing period unless termination is due to your violation of these Terms.

12.3 Effect of Termination

On termination, your right to use the platform ends immediately. Sections that by their nature should survive termination (Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Governing Law) will survive.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of- law principles. Any dispute arising from these Terms shall be resolved through binding arbitration in Delaware, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations or breach of confidentiality.

You waive any right to participate in a class-action lawsuit or class-wide arbitration against Sukrat.

To the extent that arbitration clauses or class-action waivers are not enforceable under the mandatory laws of your jurisdiction, disputes will be resolved in courts of competent jurisdiction in that jurisdiction.

14. Force Majeure

Sukrat is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including third-party AI provider outages, cloud infrastructure failures, internet disruptions, natural disasters, acts of government, or other events that could not reasonably have been foreseen or prevented. We will make reasonable efforts to restore service as quickly as possible and will communicate material outages to affected users.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the platform after that date means you accept the updated Terms.

16. Contact

Sukrat AI
Email: legal@sukrat.ai

Last Modified: June 1, 2026

Terms Version: 1.2