Effective Date: October 1, 2025
Last Updated: October 1, 2025
Introduction
These Terms of Service (the “Terms”) form a binding agreement between Sukrat AI, Inc., a Delaware corporation (“Sukrat,” “we,” “us” or “our”), and the individual or entity that accesses or uses the Services (“you”).
If you are accessing or using the Services on behalf of an educational institution, school, district, or organization (each, an “Educational Institution”), you represent and warrant that you are authorized to bind that Educational Institution to these Terms. In that case, “you” refers to the Educational Institution.
“Services” means Sukrat's AI-powered learning management system, student-facing tools, websites (sukrat.ai and all subdomains), browser extensions, APIs, SDKs, and related services, including documentation and content provided by Sukrat.
1. Eligibility and Accounts
- You must be at least 18 years old to create an account.
- If you enable Student-Facing Services for students under 13, you represent that you have the authority to provide consent on behalf of parents/guardians as required by COPPA and other applicable law.
- You are responsible for keeping your credentials secure. Sukrat is not responsible for unauthorized access arising from your failure to safeguard credentials.
2. Subscription; Pricing; Term; Payments; Taxes
- License. Sukrat grants you a limited, non-exclusive, non-transferable, revocable license to use the Services during the subscription term, subject to these Terms and timely payment.
- Per-Seat Pricing. Access is licensed on a per-seat basis (unique active student). Seats added mid-term are billed pro rata and reconciled monthly (“true-up”).
- Term & Renewal. Standard subscription term is 1 month, billed monthly, with automatic renewal unless canceled.
- Payments. Payment is due in advance. Accepted methods include credit card and invoice (Net 30). Except as required by law, fees are non-refundable.
- Free Trial. We may offer a 7-day free trial. Sukrat may discontinue or modify trial terms at any time.
- Taxes. Fees exclude applicable sales, VAT, GST, and other similar taxes (other than Sukrat's income taxes).
3. Acceptable Use
You must not misuse the Services. Prohibited activities include:
- Violating law or third-party rights (IP, privacy, publicity).
- Uploading or generating unlawful, harassing, defamatory, or obscene content.
- Using Services for cheating, academic dishonesty, or exam evasion.
- Introducing malware, attempting unauthorized access, or disrupting networks.
- Circumventing seat limits, technical restrictions, or license controls.
- Reverse engineering or building competing models.
Violations may lead to suspension or termination.
4. Content and Feedback
- User Content. You retain ownership of content you upload or submit.
- License. You grant Sukrat a limited license to host, process, and use your content solely to provide the Services.
- Feedback. If you provide feedback, you grant Sukrat a perpetual, royalty-free right to use it without restriction.
5. AI Outputs and Professional Responsibility
AI-generated content may be incomplete, inaccurate, or biased. Sukrat's Services do not replace professional judgment. You are responsible for reviewing and verifying all outputs before relying on or sharing them.
6. Privacy and Data Protection
- Your use of the Services is subject to our Privacy Policy.
- For Student-Facing Services, the Student Data Privacy Addendum (SDPA) applies.
- Where applicable, the Data Processing Addendum (DPA) governs processing of personal data under GDPR/UK GDPR.
7. Intellectual Property and Trademarks
- The Services, including all software, models, algorithms, and branding, are owned by Sukrat or its licensors.
- Except as expressly licensed, all rights are reserved.
- All third-party trademarks (e.g., exam board names) are the property of their owners.
- Sukrat is not endorsed by, affiliated with, or approved by any examination boards or educational authorities.
8. Third-Party Content and Links
The Services may include links to or integrations with third-party services. Sukrat does not control or endorse such services and is not responsible for their content, policies, or practices. Use at your own risk.
9. Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SUKRAT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- SUKRAT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, DATA, OR GOODWILL.
- SUKRAT’S AGGREGATE LIABILITY IS LIMITED TO THE GREATER OF $100 OR THE FEES PAID BY YOU TO SUKRAT IN THE 12 MONTHS PRECEDING THE CLAIM.
11. Termination and Data Export
- Either party may terminate for material breach not cured within 30 days.
- Sukrat may suspend or terminate for non-payment, security concerns, or to comply with law.
- Upon termination, you must stop using the Services. For 30 days after termination, Sukrat will provide a reasonable opportunity to export data, unless prohibited by law.
12. Force Majeure
Sukrat is not responsible for delays or failures caused by events outside our reasonable control (e.g., natural disasters, strikes, power/internet failures).
13. Assignment
You may not assign these Terms without Sukrat's consent. Sukrat may assign freely, including in mergers, acquisitions, or sales of assets.
14. Beta Features
Beta or experimental features are provided as-is, may contain bugs, and may be discontinued at any time. Sukrat disclaims liability for beta features.
15. Support and Service Levels
Unless otherwise agreed in a signed SLA, Sukrat provides Services using commercially reasonable efforts but does not guarantee uninterrupted availability.
16. Governing Law; Dispute Resolution
- Governing Law. Delaware law governs these Terms, excluding conflict-of-law rules.
- Arbitration. Disputes will be resolved by binding arbitration through the American Arbitration Association (AAA), seated in Wilmington, Delaware.
- Small Claims. Either party may pursue claims in small-claims court.
- Class Action & Jury Waiver. All disputes must be resolved individually. Class actions and jury trials are waived.
17. Notices
Notices may be sent by email, in-app, or posting on our site. Notices are effective when delivered.
18. Severability and Survival
If any part of these Terms is invalid, the rest remains enforceable. Sections on IP, disclaimers, liability, dispute resolution, and data protection survive termination.
19. Entire Agreement and Precedence
These Terms, along with any order form, Privacy Policy, SDPA, DPA, and Acceptable Use Policy, make up the entire agreement. Order of precedence:
- Signed order form
- DPA/SDPA
- These Terms
- Privacy Policy
- Acceptable Use Policy
Contact
Contact us: legal@sukrat.ai
Last Modified: Last modified: October 1, 2025
Terms Version: 1.0